Job Opportunity: Knowledge Services Specialist

October 11, 2011 at 1:59 pm | Posted in Job Openings | 1 Comment

The Knowledge Services Specialist develops and provides library and scientific/medical information Services to colleagues in support of products. This is a service oriented position with a focus on rapidly identifying and solving problems for internal customers across the organization. Core responsibilities include overseeing an integrated process for enterprise-wide access to the medical/scientific literature, managing corporate subscriptions to journals and other content sources, searching literature databases, acquiring articles through a document delivery services vendor and maintaining a searchable, copyright compliant electronic repository of publications that is easily accessible to personnel.

Specific responsibilities include:

  • Maintain and refine an integrated set of resources that connect end-users to the medical/scientific literature.
  • Assess, maintain and manage publication aggregator accounts and corporate journal subscriptions. Make decisions/recommendations on spending in this area.
  • Maintain and expand the eLibrary, a digital document repository and retrieval system for scientific articles and posters.
  • Fulfill document delivery requests.
  • Formulate search strategies and conduct literature searches using various literature search databases.
  • Create and distribute literature search notification alerts to internal stakeholders.
  • Determine copyright permissions based on the annual business license maintained with the Copyright Compliance Center (CCC) and specific publisher license agreements. Promote a culture of copyright compliance.
  • Maintain department’s SharePoint site.
  • Train employees on information resources including literature processes.
  • Conduct ongoing outreach to other functional groups to determine needs for additional knowledge services and to promote the sharing of information across the organization.
  • Research, assess and implement new technologies in collaboration with Information and Business Solutions to develop and promote a knowledge culture within the company.

Required Skills

  • Education: Master of Library Science (MLS) from an ALA-accredited library school; Undergraduate degree in a health science discipline or equivalent experience preferred.
  • Familiarity with a variety of Library/Health Science Services concepts, practices, and procedures within the Pharmaceutical Industry.
  • Proficiency with standard software including Microsoft Office and Endnote.
  • Proficiency with literature databases such as Embase and PubMed.
  • Strong service orientation and demonstrated ability to solve customers’ problems and improve processes.
  • Experience with maintaining electronic subscriptions and link resolvers.
  • Html coding and development of websites.
  • Ability to perform a variety of tasks within a team environment, relying on extensive experience and independent judgment to plan and accomplish goals.
  • Self motivation and reliability.

Required Experience:

  • 2-5 years experience delivering integrated information support in an academic or life science organization (industry preferred).


Submit Resume to

Debbie Clark
Director  Contract/Temp Staffing
Techstaffing Solutions /a div of PharmaLogics Recruiting
P:  781-848-5502
C: 617-784-9639


1 Comment »

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  1. where is this position located?

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