What Happens at Mohegan Sun, Goes Up on the NAHSL Blog!

November 3, 2011 at 4:51 pm | Posted in Awards and Recognition, General News, Meetings, NAHSL Annual Meeting 2011, Professional Development | Leave a comment

Thank you again to the Program Planning Committee, made up of NAHSL members from Connecticut and led by our new NAHSL Chair, Katherine Frumento, for an outstanding Annual Meeting earlier this week. Even if you lost your shirt at the slot machines, no one can say they came away from the Meeting a loser. The speakers, breakout sessions, networking opportunities and special events were terrific. A few notes to pass along to everyone:

The view from Sally's front window, Worcester, MA, October 30, 2011.

  • Congratulations to Sally Gore, Lori Bradshaw, and Margo Coletti for being elected Chair-Elect, Treasurer, and NAHSL Representative to the MLA Nominating Committee, respectively. In case you missed it, these elections were held electronically, a first for our organization. It went well and we look forward to continuing in this fashion in the future.
  • Congratulations to Barbara Davis of Newport Hospital, Rhode Island, the 2011 NAHSL Achievement Award Winner!
  • We were joined by great friends and colleagues from the NY-NJ MLA chapter. It was wonderful having the conference together.
  • It snowed in October. Not really related to the Meeting, but then again, hard to miss.
  • Planning for NAHSL 2012 is already well underway. The Committee, Chaired by Cindy Stewart, gave the audience a sneak preview of all that’s in store for us in Woodstock, VT next year.

Finally, a couple of NAHSL members who received scholarships from the Professional Development Committee have already submitted their thoughts for the blog. Let’s share them now:

[Anne Connor, Director, Gale Medical Library, Littleton Regional Hospital, Littleton, NH]

Thanks to receipt of a scholarship from NAHSL, I was able to attend this year’s annual meeting at the Mohegan Sun.  My primary reason for attending conferences is so that I can bring back “fresh” information and knowledge to Littleton Regional Hospital, a 25-bed critical access hospital in northern New Hampshire.  The continuing education class on CME resources was excellent, as were the keynotes and breakout sessions.  In particular, I plan to share Frank Corvino’s strategies for enhancing customer service organization-wide with our senior leadership, as his proven tactics could easily be adapted to an institution much smaller than Greenwich Hospital.  I left the conference on Tuesday renewed, refreshed, and ready to prioritize all of the new ideas from the conference.  Additionally, the networking with colleagues from organizations large and small was uplifting, and reminds me how fortunate we are!

[Jane Natches, Library Manager – Affiliate Librarian, Signature Healthcare Health Sciences Library at Brockton Hospital, Brockton, MA]

This year’s NASHL conference, held at Mohegan Sun in Connecticut, was my first and I was impressed both with the quality and quantity of the content. The mix of big picture perspectives and useful take-away tips not only provided something for everyone, but it kept the flow of information and subsequent discussions fresh and interesting.

Plenary speaker Dr. James Cimino presented a detailed history of the development of information buttons within electronic health records and the technology and informatics involved in creating such tools. Despite concerns from the audience that vendors were in the driver’s seat and potentially limiting our options, Dr. Cimino was optimistic that the HL7 standard will drive adoption of open access solutions and directed people to check out www.infobuttons.org for more information.

Dr. Lisa Sanders gave a fascinating presentation on the importance of the patient’s story. As a journalist she brought wonderful patient stories to life. As a physician she spoke of the art of diagnosis, backing up her points with studies and statistics proving that the essence of a correct diagnosis starts with taking a patient’s history. Listening skills are essential. It struck me that the process is not all that different from a well-conducted reference interview.

The final speaker, Frank Corvino, CEO of Greenwich Hospital, described the rebirth of a once failing hospital into a thriving successful organization. For those of us feeling the strain of dwindling budgets, personnel cuts, and hospital closures, it offered hope that positive change is possible. Mr. Corvino reminded the audience that changing the culture of an organization – often a key requirement to future success – is something that doesn’t happen overnight and in fact may take many years. Interestingly, Mr. Corvino also emphasized the importance of story telling, but this time it was not the patient’s story but the employee’s story that was the point. Sharing employee success stories reinforces positive behavior and “creates legends” inside organizations. The same could be said for success stories within our libraries. Let’s be sure to continue to share those stories not only among ourselves, but within our larger organizations. Let’s become legends!

As always, NAHSL members are both the givers and receivers of much. We’re a very fortunate group, a terrific professional organization!

~ Sally Gore, NAHSL Chair-Elect and Chair, Electronic Communications Committee


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